Support

EZ Cut is a private vault for your photos, videos and notes, shared only with people you invite.

Stuck, found a bug, or need to report something? Use the form below. A real person answers.

Quick answers

Inviting someone: Settings, then Invite someone. Send them the one-time code; they tap Create account in the app and enter it. Codes work once and expire after 7 days.
Uploads look stuck: keep the app open on Wi-Fi for a minute. Uploads resume where they stopped, even after the app was closed. Settings, then Connection check, tells you whether your phone can reach the server.
Getting an original back: open it and tap Save. You get the exact file you uploaded.
Forgot your password: there's no email on file, so send us a message below with your username and how to reach you, and we'll sort it out.
Reporting content or a person: in the app, an item's Details, a note's menu, or Settings, then Members. Vault owners can remove a member there too. We look at reports within 24 hours.
Leaving a vault: Settings, then Members, then Leave vault. You get a fresh empty vault of your own.
Deleting your account: Settings, then Delete account, or the delete account page.